COMPANY > CAREERS
CAREERS
General Maintenance
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time General Maintenance (Facility and Grounds) position for their Carroll, IA operations.
Responsibilities include:
- General upkeep and maintenance of company property and real estate to maintain construction integrity of company buildings.
- Perform general maintenance on company vehicles and construction equipment. Including, but not limited to: oil changes, other fluid checks, filters, tire pressure, scheduling of rotation of tires, proper functioning lights, signals, and battery check.
- Snow removal from parking areas, sidewalks, and entrances to the buildings at any and all locations.
- Application of fertilizers, insecticides, and other chemicals for weed control, mowing, trimming, raking, planting, and watering trees, shrubs, and plants.
- Adhere to safety procedures and ensure the facility is safe and that potential hazards are fixed in an expedient manner, including monthly checks on fire extinguishers, updating the on-line MSDS database for all locations, and maintaining the first aid cabinets with updated supplies when needed at the remote buildings/sites. Adhere to all safety procedures of the Company and OSHA.
- Maintain and perform preventive maintenance and routine repairs on all back-up generator systems.
- Maintain general upkeep of the company grounds and buildings; sweeping, mopping, waxing of Central Office and IT room floors. Sweeping and washing down all shops, garages, and warehouses. Cleaning/sweeping of company parking lots and painting of parking lot lines. Keeping the yards and building sites clear of debris and garbage.
- Maintain heating, ventilating and air conditioning equipment and systems, including any and all outside units.
- To be flexible and willing to undertake other tasks as assigned.
Experience/Skills:
- Must be 18 years of age or older.
- Knowledge of electrical wiring and repairs.
- Knowledge of techniques, tools, and materials for maintaining and repairing buildings.
- Knowledge of safe work practices and procedures.
- Knowledge of lawn equipment and lawn care.
- Individual needs to be very customer oriented.
Additional Information:
- Individual would be required to work flexible hours or schedule to accomplish duties in a timely manner, which could include working on weekends and before or after regularly scheduled hours of operation.
- Ability to travel including overnight stays to all Company’s worksites.
- Company offers competitive wages and an attractive benefit package.
- Pre-Employment Drug Screen required.
- Motor Vehicle Record (MVR) required for company insurance qualifications.
- Commercial Driver’s License (CDL) required or ability to acquire after hire.
- Satisfactory Background Screen required.
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Contact: Steph Thomsen, HR Manager
Telephone: (712) 673-2311
Fax: (712) 673-4281
E-mail: sthomsen@westianet.com
Client Experience Specialist
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Client Experience Specialist for the Carroll, IA office.
Responsibilities include:
- Assist customers with questions on Western Iowa Networks’ products & services.
- Answer any general questions regarding services and troubleshoot Western Iowa Networks’ products and services.
- Assist customers with questions on their billing accounts.
- Sell and upsell services to new and existing customers.
- Enter orders and trouble tickets into a proprietary billing system.
- Provide exceptional customer service to new customers, existing customers, and potential customers.
- Answer telephones and handle calls promptly.
- Direct calls and customer questions to appropriate department.
- Telemarket for prospective customers.
Experience/Skills:
- Experience in Customer Service and/or Retail Sales Preferred.
- Knowledge of Telecommunications Beneficial.
- Experience with eLation Preferred.
- Excellent Written and Verbal Communication Skills Required.
- Some travel required.
Additional Information:
- Company offers competitive wages and an attractive benefit package.
- Pre-Employment Drug Screen required.
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Contact: Steph Thomsen, HR Manager
Telephone: (712) 673-2311
Fax: (712) 673-4281
E-mail: sthomsen@westianet.com
Sales Consultant
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Sales Consultant for the Carroll, IA office.
Responsibilities include:
- Assist customers with questions on cellular services.
- Answer any general questions regarding services and troubleshoot basic customer problems with cellular service.
- Assist customers with questions on their billing accounts.
- Program/Reprogram cellular phones and activate customer accounts.
- Provide exceptional customer service to new customers, existing customers, and potential customers.
- Answer telephones and handle calls promptly.
- Direct calls and customer questions to appropriate department.
- Serve all customers with problems or questions relating to Cellular.
- Keep abreast of the company’s cellular services provided and related technology in order to provide accurate answers to customers.
- Telemarket for prospective customers.
- The work schedule is 12pm to 6pm. Monday through Friday.
Experience/Skills:
- Experience in Customer Service and/or Retail Sales Preferred.
- Knowledge of Telecommunications Beneficial.
- Cellular Industry Experience Beneficial.
- Excellent Written and Verbal Communication Skills Required.
Additional Information:
- Company offers competitive wages and an attractive benefit package.
- Pre-Employment Drug Screen required.
- Must have a valid Iowa driver’s license.
- Satisfactory Background Check Required.
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Contact: Steph Thomsen, HR Manager
Telephone: (712) 673-2311
Fax: (712) 673-4281
E-mail: sthomsen@westianet.com
Network Administrator
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time IT Network Administrator for their Carroll, IA operations. Responsibilities include:- Assist with the development, implementation, installation, and operation of the organization’s internal and external networks.
- Manage computer operation scheduling, backup, storage, and retrieval functions.
- Maintain computer hardware and peripheral equipment.
- Understand and support connectivity on internal and external servers.
- Understand and support existing hardware, operating systems and protocols in use on the network.
- Perform installation, configuration, and customization on workstations and laptops.
- Maintain operating systems and applications by seeking upgrades, updates, and patches as necessary.
- Review technical problems and recommend solutions or changes to enhance the company’s operations.
- Develop recommendations or modifications to existing procedures in order to enhance IT operations.
- Installation, maintenance, and testing of customer Internet services.
- Installation, maintenance, and testing of customer’s LAN or WAN.
- Evaluate and recommend security improvements and system upgrades.
- Four-Year degree in Network Systems Administration or related field and/or equivalent amount of experience required.
- Prefer 4-years of experience in hardware/software support for PCs in LAN/WAN environment.
- Demonstrates an in-depth knowledge of network standards – DNS, TCP/IP, SMTP, HTTP, SIP, DHCP, IPv6, BGP, OSPF, MPLS, VRRP-E, Multicast Routing, Wireless Technologies.
- Experience building and maintaining virtual environments supporting Windows & Linux OS’.
- CCNA, CCNP, BCNP, or BCSPNE a plus.
- Ability to Work Independently.
- High-level of attention to detail.
- Strong written and verbal skills.
- Individual needs to be very customer oriented.
- Must be willing to work outside normal hours and on call as required.
- Individual would be required to be on call nights, weekends and holidays on a rotation basis with other employees.
- Company offers competitive wages and an attractive benefit package.
- Pre-Employment Drug Screen required.
- Must have a valid Iowa driver’s license.
- Motor Vehicle (MVR) required for company insurance qualifications.
- Satisfactory Background Check Required.
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
IT Technician
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time IT Technician for their Carroll, IA operations. Responsibilities include:- Assist with the development, implementation, installation, and operation of the organization’s internal and external networks.
- Provide technical support on all WIN products and services to external and internal customers by answering phone calls, gathering relevant information, troubleshooting, and resolving issues.
- Maintain computer hardware and peripheral equipment.
- Understand and support connectivity of the organization’s internal and external equipment, and protocols in use.
- Perform installation, configuration, and customization on workstations and laptops.
- Maintain operating systems and applications by seeking upgrades, updates, and patches as necessary.
- Ability to complete designated amount of work in a specified timeframe, adjusting work assignments or schedules to meet changing work-related priorities or demands.
- Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.
- Perform installation, maintenance, repairs, and cabling of Central Office equipment.
- Installation, maintenance, and testing of customer services.
- Additional tasks assigned by manager.
- Two Year Degree in Computer Science or equivalent experience in IT Field required.
- Knowledge of LAN/WAN/Wi-Fi technology and computer hardware and software.
- Working knowledge of Windows and Linux operating systems.
- Willingness to further education with industry certifications.
- MetaSwitch and Calix knowledge preferred.
- High-level of attention to detail.
- Strong written and verbal skills.
- Individual needs to be very customer oriented.
- Must have a good driving record, and be insurable.
- Company offers competitive wages and an attractive benefit package.
- Pre-Employment Drug Screen required.
- Must have a valid Iowa driver’s license.
- Satisfactory Background Check required.
- Motor Vehicle Record (MVR) required for company insurance qualifications.
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Construction Technician
Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Construction Technician for their Carroll, IA operations.
Responsibilities include:
- Places buried fiber optic and copper cable or duct systems using plowing, digging, trenching, and boring equipment.
- Construction and maintenance of new and existing fiber and copper cable facilities.
- Must be able to use backhoe, trenching and plowing equipment, mini-excavator and hand tools for construction, cleanup and restoration.
- Locate and expose existing underground fiber and cable plant facilities, and identify other utilities after they have been located.
- Keep up-to-date on County, City, and State permit requirements.
- Keep County, City, and State officials up-to-date on plant construction.
- Read communication prints, maps, and staking sheets for placing fiber, copper cable, or underground conduit.
Experience/Skills:
- Backhoe, trencher, vibratory plow, and mini-excavator operation experience preferred
- Fiber splicing experience beneficial
- Individual needs to be very customer oriented
- Computer experience preferred
Additional Information:
- Company offers competitive wages and an attractive benefit package
- Pre-Employment Drug Screen required
- Motor Vehicle Record (MVR) required for company insurance qualifications
- Commercial Driver’s License (CDL) required
- Breda Telephone Corp. is an Equal Opportunity Employer (EOE)
Contact: Steph Thomsen, HR Manager
Telephone: (712) 673-2311
Fax: (712) 673-4281
E-mail: sthomsen@westianet.com
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