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CAREERS

General Maintenance

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time General Maintenance (Facility and Grounds) position for their Carroll, IA operations.

Responsibilities include:

  • General upkeep and maintenance of company property and real estate to maintain construction integrity of company buildings.
  • Perform general maintenance on company vehicles and construction equipment. Including, but not limited to: oil changes, other fluid checks, filters, tire pressure, scheduling of rotation of tires, proper functioning lights, signals, and battery check.
  • Snow removal from parking areas, sidewalks, and entrances to the buildings at any and all locations.
  • Application of fertilizers, insecticides, and other chemicals for weed control, mowing, trimming, raking, planting, and watering trees, shrubs, and plants.
  • Adhere to safety procedures and ensure the facility is safe and that potential hazards are fixed in an expedient manner, including monthly checks on fire extinguishers, updating the on-line MSDS database for all locations, and maintaining the first aid cabinets with updated supplies when needed at the remote buildings/sites. Adhere to all safety procedures of the Company and OSHA.
  • Maintain and perform preventive maintenance and routine repairs on all back-up generator systems.
  • Maintain general upkeep of the company grounds and buildings; sweeping, mopping, waxing of Central Office and IT room floors. Sweeping and washing down all shops, garages, and warehouses. Cleaning/sweeping of company parking lots and painting of parking lot lines. Keeping the yards and building sites clear of debris and garbage.
  • Maintain heating, ventilating and air conditioning equipment and systems, including any and all outside units.
  • To be flexible and willing to undertake other tasks as assigned.

Experience/Skills:

  • Must be 18 years of age or older.
  • Knowledge of electrical wiring and repairs.
  • Knowledge of techniques, tools, and materials for maintaining and repairing buildings.
  • Knowledge of safe work practices and procedures.
  • Knowledge of lawn equipment and lawn care.
  • Individual needs to be very customer oriented.

Additional Information:

  • Individual would be required to work flexible hours or schedule to accomplish duties in a timely manner, which could include working on weekends and before or after regularly scheduled hours of operation.
  • Ability to travel including overnight stays to all Company’s worksites.
  • Company offers competitive wages and an attractive benefit package.
  • Pre-Employment Drug Screen required.
  • Motor Vehicle Record (MVR) required for company insurance qualifications.
  • Commercial Driver’s License (CDL) required or ability to acquire after hire.
  • Satisfactory Background Screen required.
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE).

Contact:                  Steph Thomsen, HR Manager

Telephone:              (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                     sthomsen@westianet.com

Client Experience Specialist

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Client Experience Specialist for the Carroll, IA office.

Responsibilities include:

  • Assist customers with questions on Western Iowa Networks’ products & services.
  • Answer any general questions regarding services and troubleshoot Western Iowa Networks’ products and services.
  • Assist customers with questions on their billing accounts.
  • Sell and upsell services to new and existing customers.
  • Enter orders and trouble tickets into a proprietary billing system.
  • Provide exceptional customer service to new customers, existing customers, and potential customers.
  • Answer telephones and handle calls promptly.
  • Direct calls and customer questions to appropriate department.
  • Telemarket for prospective customers.

Experience/Skills:

  • Experience in Customer Service and/or Retail Sales Preferred.
  • Knowledge of Telecommunications Beneficial.
  • Experience with eLation Preferred.
  • Excellent Written and Verbal Communication Skills Required.
  • Some travel required.

Additional Information:

  • Company offers competitive wages and an attractive benefit package.
  • Pre-Employment Drug Screen required.
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE).

Contact:                  Steph Thomsen, HR Manager

Telephone:              (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                     sthomsen@westianet.com

Sales Consultant

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Sales Consultant for the Carroll, IA office.

Responsibilities include:

  • Assist customers with questions on cellular services.
  • Answer any general questions regarding services and troubleshoot basic customer problems with cellular service.
  • Assist customers with questions on their billing accounts.
  • Program/Reprogram cellular phones and activate customer accounts.
  • Provide exceptional customer service to new customers, existing customers, and potential customers.
  • Answer telephones and handle calls promptly.
  • Direct calls and customer questions to appropriate department.
  • Serve all customers with problems or questions relating to Cellular.
  • Keep abreast of the company’s cellular services provided and related technology in order to provide accurate answers to customers.
  • Telemarket for prospective customers.
  • The work schedule is 12pm to 6pm. Monday through Friday.

Experience/Skills:

  • Experience in Customer Service and/or Retail Sales Preferred.
  • Knowledge of Telecommunications Beneficial.
  • Cellular Industry Experience Beneficial.
  • Excellent Written and Verbal Communication Skills Required.

Additional Information:

  • Company offers competitive wages and an attractive benefit package.
  • Pre-Employment Drug Screen required.
  • Must have a valid Iowa driver’s license.
  • Satisfactory Background Check Required.
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE).

Contact:                  Steph Thomsen, HR Manager

Telephone:              (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                     sthomsen@westianet.com

Network Administrator

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time IT Network Administrator for their Carroll, IA operations. Responsibilities include:
  • Assist with the development, implementation, installation, and operation of the organization’s internal and external networks.
  • Manage computer operation scheduling, backup, storage, and retrieval functions.
  • Maintain computer hardware and peripheral equipment.
  • Understand and support connectivity on internal and external servers.
  • Understand and support existing hardware, operating systems and protocols in use on the network.
  • Perform installation, configuration, and customization on workstations and laptops.
  • Maintain operating systems and applications by seeking upgrades, updates, and patches as necessary.
  • Review technical problems and recommend solutions or changes to enhance the company’s operations.
  • Develop recommendations or modifications to existing procedures in order to enhance IT operations.
  • Installation, maintenance, and testing of customer Internet services.
  • Installation, maintenance, and testing of customer’s LAN or WAN.
  • Evaluate and recommend security improvements and system upgrades.
Experience/Skills:
  • Four-Year degree in Network Systems Administration or related field and/or equivalent amount of experience required.
  • Prefer 4-years of experience in hardware/software support for PCs in LAN/WAN environment.
  • Demonstrates an in-depth knowledge of network standards –  DNS, TCP/IP, SMTP, HTTP,  SIP, DHCP, IPv6, BGP, OSPF, MPLS, VRRP-E, Multicast Routing, Wireless Technologies.
  • Experience building and maintaining virtual environments supporting Windows & Linux OS’.
  • CCNA, CCNP, BCNP, or BCSPNE a plus.
  • Ability to Work Independently.
  • High-level of attention to detail.
  • Strong written and verbal skills.
  • Individual needs to be very customer oriented.
  • Must be willing to work outside normal hours and on call as required.
Additional Information:
  • Individual would be required to be on call nights, weekends and holidays on a rotation basis with other employees.
  • Company offers competitive wages and an attractive benefit package.
  • Pre-Employment Drug Screen required.
  • Must have a valid Iowa driver’s license.
  • Motor Vehicle (MVR) required for company insurance qualifications.
  • Satisfactory Background Check Required.
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Contact:                  Steph Thomsen, HR Manager Telephone:              (712) 673-2311 Fax:                          (712) 673-4281 E-mail:                     sthomsen@westianet.com

IT Technician

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time IT Technician for their Carroll, IA operations. Responsibilities include:
  • Assist with the development, implementation, installation, and operation of the organization’s internal and external networks.
  • Provide technical support on all WIN products and services to external and internal customers by answering phone calls, gathering relevant information, troubleshooting, and resolving issues.
  • Maintain computer hardware and peripheral equipment.
  • Understand and support connectivity of the organization’s internal and external equipment, and protocols in use.
  • Perform installation, configuration, and customization on workstations and laptops.
  • Maintain operating systems and applications by seeking upgrades, updates, and patches as necessary.
  • Ability to complete designated amount of work in a specified timeframe, adjusting work assignments or schedules to meet changing work-related priorities or demands.
  • Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently with little supervision.
  • Perform installation, maintenance, repairs, and cabling of Central Office equipment.
  • Installation, maintenance, and testing of customer services.
  • Additional tasks assigned by manager.
Experience/Skills:
  • Two Year Degree in Computer Science or equivalent experience in IT Field required.
  • Knowledge of LAN/WAN/Wi-Fi technology and computer hardware and software.
  • Working knowledge of Windows and Linux operating systems.
  • Willingness to further education with industry certifications.
  • MetaSwitch and Calix knowledge preferred.
  • High-level of attention to detail.
  • Strong written and verbal skills.
  • Individual needs to be very customer oriented.
  • Must have a good driving record, and be insurable.
Additional Information:
  • Company offers competitive wages and an attractive benefit package.
  • Pre-Employment Drug Screen required.
  • Must have a valid Iowa driver’s license.
  • Satisfactory Background Check required.
  • Motor Vehicle Record (MVR) required for company insurance qualifications.
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE).
Contact:                  Steph Thomsen, HR Manager Telephone:              (712) 673-2311 Fax:                          (712) 673-4281 E-mail:                     sthomsen@westianet.com

Construction Technician

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Construction Technician for their Carroll, IA operations.

Responsibilities include:

  • Places buried fiber optic and copper cable or duct systems using plowing, digging, trenching, and boring equipment.
  • Construction and maintenance of new and existing fiber and copper cable facilities.
  • Must be able to use backhoe, trenching and plowing equipment, mini-excavator and hand tools for construction, cleanup and restoration.
  • Locate and expose existing underground fiber and cable plant facilities, and identify other utilities after they have been located.
  • Keep up-to-date on County, City, and State permit requirements.
  • Keep County, City, and State officials up-to-date on plant construction.
  • Read communication prints, maps, and staking sheets for placing fiber, copper cable, or underground conduit.

Experience/Skills:

  • Backhoe, trencher, vibratory plow, and mini-excavator operation experience preferred
  • Fiber splicing experience beneficial
  • Individual needs to be very customer oriented
  • Computer experience preferred

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Motor Vehicle Record (MVR) required for company insurance qualifications
  • Commercial Driver’s License (CDL) required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)

Contact:                  Steph Thomsen, HR Manager

Telephone:              (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                     sthomsen@westianet.com