• Breda Office
  • 112 East Main St.
  • Phone: 712-673-2311
  • Carroll Office
  • 603 N. Adams
  • Phone: 712-775-2946

Careers

Positions


 

Customer Service/Retail Sales Consultant

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Customer Service/Retail Sales Consultant for the Carroll, IA office.

Responsibilities include:

  • Assist customers with questions on telephone, cable, Internet, and/or cellular services.
  • Respond to customers calling in for new service, changes to existing service, or trouble with service.
  • Answer any general questions regarding services and troubleshoot basic customer problems in these fields.
  • Assist customers with questions on their billing accounts.
  • Program/Reprogram cellular phones and activate customer accounts.
  • Provide exceptional customer service to new customers, existing customers, and potential customers.
  • Answer telephones and handle calls promptly
  • Serve all customers with problems or questions relating to all services.
  • Direct calls and customer questions to appropriate department.
  • Serve all customers with problems or questions relating to Phone, Cable, Internet, and/or Cellular.
  • Keep abreast of the company’s services provided and related technology in order to provide accurate answers to customers.
  • Telemarket for prospective customers
  • The staff is scheduled around the Carroll office hours (8am - 6pm M - F) including a rotating schedule for Saturdays.

Experience/Skills required:

  • Experience in Customer Service and/or Retail Sales Preferred
  • Knowledge of Telecommunications Beneficial
  • Cellular Industry Experience Beneficial
  • Excellent Written and Verbal Communication Skills Required
  • Experience with Innovative Systems Software a plus

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)

Contact: Diane Miller, HR Manager

Telephone:(712) 673-2311

Fax:(712) 673-4281

E-mail: dmiller@westianet.com


 

Technology Manager

Breda Telephone Corp. d/b/a Western Iowa Networks is looking for a full-time Technology Manager for their Breda, IA operations.

Responsibilities include:

  • Supervises IT and Central Office Staff and will assign work, check quality of work, answer questions, handle personnel issues and monitor projects to ensure jobs are completed in a timely and accurate manner.
  • Supervises and manages telephony and Internet engineering activities, including designing projects in compliance with RUS specifications.
  • Responsible for developing and maintain Internal Control policies and procedures for technology processes.  Ensures active adherence to the Internal Control policies.
  • Responsible for the planning, implementation, operations, and maintenance of Western Iowa Networks’ network, all servers, and operating system.
  • Responsible for developing and maintaining disaster preparedness policies and procedures for technology processes.
  • Coordinates engineering projects handled by external vendors by preparing projects for bid, determining vendors to be used, and overseeing project progress.
  • Develops engineering budget objectives and controls.  Orders materials and equipment for engineering operations as appropriate.
  • Analyzes traffic loads and forecasts projected traffic to determine related required construction technology projects.  Approves new installations and coordinates switched and special access services and facilities with connecting companies.
  • Evaluates, updates and develops strategies for computer programs and instructs/trains employees in their use.

Experience/Skills:

  • Practical knowledge, skills, and abilities usually acquired through a Bachelor’s degree in telecommunications or equivalent and 4-6 years of progressively responsible experience in the field
  • Knowledge of telecommunications industry regulations affecting technology projects is necessary.
  • Must be skilled in organizing, planning, staffing, directing, and controlling a telecommunications department.
  • CISCO Certificates or equivalent certifications desirable.
  • Demonstrates an in-depth knowledge of network protocols, including Ethernet TCP/IP, FTP, Telnet, SMTP and HTTP, Wi-Fi, MPLS, and wireless technologies
  • Demonstrates an in-depth knowledge of MS Windows operating software and registries (Version Windows XP or greater), IBM OS400 and Client Access, MS Office software products, Internet browsers and proxies, IIS, e-mail, SWL server, anti-virus and network security software, routing, and firewall policies.
  • Demonstrates a thorough understanding of network and peripheral hardware, including, but not limited to servers (file, print, mail, Internet, etc.), hubs, LAN/WAN switches, router, bridges, modems, printer, scanners, and network topologies and wiring standards.
  • Ability to Work Independently
  • High-level of attention to detail
  • Proficient computer skills
  • Strong written and verbal skills
  • Individual needs to be very customer oriented

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)
  • Position open until filled

 

Contact: Diane Miller, HR Manager

Telephone:(712) 673-2311

Fax:(712) 673-4281

E-mail: dmiller@westianet.com


 

Staff Accountant – A/P Clerk

Breda Telephone Corp. d/b/a Western Iowa Networks is looking for a full-time Staff Accountant – A/P Clerk for their Breda, IA operations.

Responsibilities include:

  • Invoice review, account coding, and evidence of receipt of goods or service for all vouchers submitted for payment.
  • Prepare accounts payable checks and electronic payments, and acquire proper approvals.
  • Reconcile outstanding accounts payable to general ledger.
  • Make timely tax deposits (i.e., payroll taxes, sales/use/excise taxes, property taxes, income taxes).
  • Process cash receipts and money transfers, reconcile daily checking activity, and report daily cash information to CFO.
  • Monitor bank accounts for Positive Pay exceptions, check or ACH returns, or ACH change notifications.
  • Maintain Plant Accounting files.
  • Prepare and/or review workpapers and perform GL functions as assigned by Accounting Manager.
  • Preparation of quarterly use tax, sales tax and excise tax returns, and 1099’s at year-end.
  • Reconcile the Breda, Prairie, Westside and BTC customer billing deposit records.
  • Internal control – periodically review sampling of vendor invoices for coding accuracy.
  • Review and present cost allocations for coding on a quarterly basis.
  • Review and become familiar with accounting rules under FCC Parts 32 and 36, specifically as they relate accounts payable and allocating/coding of costs.
  • Compile monthly video subscriber counts and report data to programmers/aggregators.
  • Track inventory receipts, transfers, usages and returns, and assist with warranty/RMA process.
  • All other duties as assigned.

Experience/Skills:

  • Four-year Bachelor’s Degree in Accounting or related field or equivalent work experience preferred.
  • CPA license or auditing experience a plus.
  • Familiarity with and experience applying Iowa sales and use tax rules.
  • Experience in the telecommunications industry and with telecommunications accounting a plus.
  • Experience with common accounting procedures and workpaper preparation, specifically as they relate to Accounts Payable and Inventory.
  • Ability to work independently or with other staff to complete projects, as needed.
  • High level of accuracy and attention to detail, and proficient level of computer skills.

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)
  • Position open until filled

Contact: Diane Miller, HR Manager

Telephone:(712) 673-2311

Fax:(712) 673-4281

E-mail: dmiller@westianet.com


 

Construction Technician

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Construction Technician for their Carroll, IA operations.

Responsibilities include:

  • Places buried fiber optic and copper cable or duct systems using plowing, digging, trenching, and boring equipment.
  • Construction and maintenance of new and existing fiber and copper cable facilities.
  • Must be able to use backhoe, trenching and plowing equipment, mini-excavator and hand tools for construction, cleanup and restoration.
  • Locate and expose existing underground fiber and cable plant facilities, and identify other utilities after they have been located.
  • Keep up-to-date on County, City, and State permit requirements.
  • Keep County, City, and State officials up-to-date on plant construction.
  • Read communication prints, maps, and staking sheets for placing fiber, copper cable, or underground conduit.

Experience/Skills:

  • Backhoe, trencher, vibratory plow, and mini-excavator operation experience preferred
  • Fiber splicing experience beneficial
  • Individual needs to be very customer oriented
  • Computer experience preferred

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Motor Vehicle Record (MVR) required for company insurance qualifications
  • Commercial Driver’s License (CDL) required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)
  • Position open until filled

Contact: Diane Miller, HR Manager

Telephone:(712) 673-2311

Fax:(712) 673-4281

E-mail: dmiller@westianet.com